Privacy Policy

1. Introduction

KeptSimple ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this policy carefully. By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, phone number, and password when you register
• School Information: School name, address, contact details, and business information
• Payment Information: Billing address and payment method details (processed securely by Stripe)
• Communications: Messages you send to us for support or inquiries

Information Collected Automatically

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, and actions taken
• Device Information: Browser type, operating system, and device type
• Log Data: IP address, access times, and referring URLs
• Analytics: Aggregated statistics about Service usage

Student Data

When schools use our platform, student information may be submitted including names, email addresses, phone numbers, and registration details. Schools are the data controllers for this information; we process it on their behalf.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our Service (payment processing, email delivery, hosting)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

Upon account termination, we will delete or anonymize your data within a reasonable period, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email below.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our Service
• Improve our Service based on usage patterns

You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Third-Party Services

Our Service integrates with third-party services including:

• Stripe: Payment processing (Privacy Policy)
• Email Services: Transactional email delivery

These services have their own privacy policies. We encourage you to review them.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. We do not sell personal information as defined by the CCPA.

12. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our Service, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@keptsimple.net